TERMS & CONDITIONS 

1. Hotel reserves the right to change and update the contents periodically as and when deem necessary.
2. All information, prices are subject to change without prior notice.
3. Hotel reserves the right by authorization from you to use and assign all information in any manner. consistent with our Privacy Policy.
4. All rates quoted are in Ringgit Malaysia and are subject to 6% SST and RM10 Tourism Tax (tourism tax is applicable to foreign guests only)
5. Payment will be under guest PERSONAL ACCOUNT ONLY.
6. A credit card is required at the time of booking to secure and guarantee the reservation.
7. If the credit card is declined, reservation made will automatically be released.

CANCELLATION POLICY

1. No show on arrival date will result in a FULL PENALTY CHARGE EQUIVALENT to entire duration of stay of the final rooms booked.
2. Cancellations made less than 72 hours (3 days) prior to arrival date will result in a penalty charge equivalent to one(1) night stay of the final rooms booked.
3. Cancellations made more than 72 hours (3 days) prior to arrival date will not result in any cancellation charge.
4. Cancellation of reservation MUST be reported in writing via email or fax.
5. Hotel reserves the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity.